Business Process Outsourcing (BPO) refers that enterprises outsource their non-core business processes to professional service providers that carry out corresponding operation, management, and maintenance in accordance with the clients' requirements.
ASDC currently has more than 400 people involved in BPO and provides multi-language, multi-business-type BPO services for clients from US, Australia, Japan, New Zealand, Malaysia, Hong Kong, as well as mainland China.
ASDC's BPO services mainly focus on publishing, retailing, banking and post service solutions.
Our strength lies in:
Professional expertise:
ASDC has specialists who are proficient in several languages, IT professionals who have various skill levels, as well as data processing experts.
Reliable information security management:
Comprehensive and detailed information security plan; employees' security-awareness training and management; hardware security setting and inspection (including mobile equipments); security software installation and maintenance (including anti-virus protection); network authentication management; physical area accessing management.
Stable quality assurance:
Comprehensive measures to guarantee that the product quality is up and above to the client's requirement; flexible work shift to ensure on-time delivery; guaranteed zero defect in product quality, and working cycle shortened to 3 hours.
Experienced in project management:
ASDC provides clients with Full Text business solutions; deploys independently-developed production management system and assorted software tools; provides clients with secured and flexible commercial bill processing solutions; deploys independently-developed bill processing systems and assorted software tools.
Strong technical support:
ASDC has a strong Industry Solution Department, capable of providing prompt and comprehensive backend technical support.
Services:
Scan Center (sort out, scan, image encryption) ¨C processing center (keying, verifying, quality check) ¨C scan center (data conversion, data loading)
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